Phyllis M. Causey, M. Ed.
I am an accomplished, well-educated computer professional with a vast amount of proven ability in technical writing, instructional design, training, and computer user support. I have superb presentation skills; knowledge and experience about creating educational materials; and I am proficient in MS Office, HTML, Dreamweaver, LMS/LCMS administration.
The Computor Tutor, Inc.
2008 – Present
Technical Systems Consultant
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Built and implemented Electronic Database for Office of Teacher Certification at TSU
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Created and revised Policies and Procedures Manual for Office of Student Financial Assistance
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Installed internet, virus protection, and parental controls
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Reviewed technical content for major publisher
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Wrote technical documentation
Wayne County Community College (WCCCD)
8/2012 – 12/2012
Adjunct Faculty
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Desktop Publishing I with Adobe InDesign
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Business Applications in Web Design
Cohen Brown/BPT Los Angeles, CA
6/2007 – 8/2008
Instructional Designer/Content Specialist
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Administered and edited content for eLearning
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Created courses using Raptivity or other applications
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Created online content for Web interfaces
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Wrote user manual and other training devices
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Researched content and provided reports to management
Manpower Professional/LRN, Inc. Los Angeles, CA
1/2007 – 5/2007
HTML Specialist
Created HTML email content
Created Multi-Lingual email content
Wrote manual to explain process of email job creation and distribution
Created company satisfaction survey
Created database to track job and customer information
Skills
Texas Southern University – College of Education
Houston, TX
Doctorate Program - Education Foundation and Administration
​(In Progress)
Wayne State University - School of Business Administration
Detroit, MI
Bachelor of Science - Business Administration & Information Systems Management
Wayne State University - College of Education
Detroit, MI
Master of Education - Instructional Technology & Interactive Technologies
Certifications
Master Certified in Microsoft Office 2000 (MOUS)
Certified Novell Administrator
My RESUME
Professional ​
info​​
Work​
experience​
Education